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Applying TQM In Higher Education Institutions
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A 9 page paper that explores the application
of total quality management principles in a
hypothetical higher education institution. The
writer first provides an overview of Deming's
principles, then discusses the problems facing
the college of business at a university. A
framework is then designed that utilizes the
principles. Comments from writers who do not
believe TQM can work in this setting are
reported along with a dispute of these
comments. Bibliography lists 5 sources.
Filename: PGtqmuni.wps
Re-engineering at Sears Roebuck and Co.
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This 6 page paper considers what we mean by
re-engineering and how it differs from total
quality management (TQM). The paper then goes
on to look at how the company applied the
principles of re-engineering and transformed
to company. The bibliography cites 8 sources.
Filename: TEsearro.wps
TQM
And Organizational Culture
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6 pages in length. The writer discusses
organizational culture in TQM as follows:
cultural change; organizational learning;
assessing organizational cultures; and
difficulties in figuring change. Bibliography
lists 5 sources.
Filename: TLC_TQM.wps
TQM's History and Use
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A 42 page paper discussing Total Quality
Management's history and three primary models:
those of Deming, Baldrige and Juran. TQM
proved to be far more than just another
management fad, of course. In this new
century, quality initiatives and close
attention to customer service issues are
crucial for success. A host of other companies
credit TQM with their continued existence, and
the lesson has not been lost on the insurance
industry. All organizations in all industries
must be focused on their customers in today's
hypercompetitive business environment, and no
program facilitates that customer focus as
well as TQM. The paper uses the experiences of
Zurich-American as example in implementing TQM.
Bibliography lists 24 sources.
Filename: KS-TQMhist.wps
Corporate Training: Total Quality Management
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8 pages in length. Organizational development
from a corporate level can only occur if one
truly understands the underlying causes of
problems and successes. In the midst of
organizational crisis, one can always rely
upon a cry of defeat as a means by which to
divert the true reason for failure. Indeed,
the first point of blame is often cast toward
ineffective leadership, provoking the
questionable claim that all is required is a
good leader. How true that statement may or
may not be is based upon the presumption that
effective organization depends upon the skills
of a single individual; in fact, there are a
number of considerations the student will want
to address above and beyond acquiring a good
leader that determine successful
organizational tactics. In this day and age of
striving for a better way to address business
and the atmosphere it creates, total quality
management (TQM) has been heralded as a means
by which to achieve the desired outcome.
Bibliography lists 8 sources.
Filename: TLCTQM.wps
TQM's Role in Survival
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Ford and Firestone Tires: A 7 page paper
discussing how Total Quality Management can be
used for survival as well as for greater
productivity at reduced cost. Though there are
questions about the Explorer's design, the
fact that Goodyear tires manage to hold
together on Ford Explorers points to the
greater quality issue being that of Firestone.
Whether Firestone can survive this disaster
remains to be seen, but it should serve as a
clarion call to all other manufacturers
claiming to operate under the philosophy of
TQM. All of Deming's 14 Points have to be
employed in the process, rather than only
those convenient for the company. Bibliography
lists 8 sources.
Filename: KStqmFordPhil.wps
Reconstruction, Deconstruction & A Century
of Change - The Metamorphosis of Modern
Management:
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A 7 page paper that examines the changes that
occurred in business management and
organizational theory and application
throughout the twentieth century. Discussed
are traditional "mushroom
management" policies as well as the
management theories and policies of the latter
part of the century that gave rise to the
presently popular technique of Total Quality
Management. Bibliography lists 6 sources.
Filename: LCmodern.doc
Total Quality Management's Evolutionary Path
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A 4 page paper outlining the basic precepts of
TQM and then reviewing three articles
discussing TQM. TQM is now 50 years old, but
it has never been more relevant than it is in
today's business environment. Increasing
competition has forced organizations to treat
employees as assets, which is more conducive
to the participatory management and
information sharing critical in the full
implementation of TQM. These articles
demonstrate that TQM is not only a management
philosophy, it primarily is a common-sense
application that offers real solutions to many
of the complexities of business. Bibliography
lists 4 sources.
Filename: KSTQMart.wps
Total
Quality Government
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In this 7 page essay on bureaucracy, the
writer describes how the managerial concepts
behind T.Q.M. (Total Quality Management) can
be applied to government & public
administration. Elimination of programs that
are not cost-effective, more efficient
handling of projects, and a radical
transformation of current bureaucracy are
among the many ideas explained. Bibliography
lists 5 sources.
Filename: Tqmessay.wps
Different Management Styles
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This 3 page paper looks at three types of
management used in the modern business world.
A brief outline is give of TQM (Total Quality
Management), downsizing and Matrix management.
The bibliography cites 5 sources.
Filename: TEmansty.wps
Investigation Into Management Styles
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A 28 page thesis paper examining the
differences between Harari's "Darth Vader
School of Management" and the principles
behind Deming's 14 Points, which provided the
foundation for the modern TQM (Total Quality
Management) theories. The paper investigates
the hypothesis that while many companies have
attempted a change from old-school management
styles, those changes often are only
superficial and do not excise the underlying
old-style attitudes. A survey of 20 questions
was administered to 30 employees of NorTel, at
a manufacturing facility employing more than
7,000 employees. Bibliography lists 27
sources.
Filename: Manstyle.wps
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