TQM and operations management total quality operations management
total quality operations management - TQM
TQM / total quality management and operations management

management theory and management science




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Applying TQM In Higher Education Institutions
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A 9 page paper that explores the application of total quality management principles in a hypothetical higher education institution. The writer first provides an overview of Deming's principles, then discusses the problems facing the college of business at a university. A framework is then designed that utilizes the principles. Comments from writers who do not believe TQM can work in this setting are reported along with a dispute of these comments. Bibliography lists 5 sources.
Filename: PGtqmuni.wps

Re-engineering at Sears Roebuck and Co.
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This 6 page paper considers what we mean by re-engineering and how it differs from total quality management (TQM). The paper then goes on to look at how the company applied the principles of re-engineering and transformed to company. The bibliography cites 8 sources.
Filename: TEsearro.wps

TQM And Organizational Culture
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6 pages in length. The writer discusses organizational culture in TQM as follows: cultural change; organizational learning; assessing organizational cultures; and difficulties in figuring change. Bibliography lists 5 sources.
Filename: TLC_TQM.wps

TQM's History and Use
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A 42 page paper discussing Total Quality Management's history and three primary models: those of Deming, Baldrige and Juran. TQM proved to be far more than just another management fad, of course. In this new century, quality initiatives and close attention to customer service issues are crucial for success. A host of other companies credit TQM with their continued existence, and the lesson has not been lost on the insurance industry. All organizations in all industries must be focused on their customers in today's hypercompetitive business environment, and no program facilitates that customer focus as well as TQM. The paper uses the experiences of Zurich-American as example in implementing TQM. Bibliography lists 24 sources.
Filename: KS-TQMhist.wps

Corporate Training: Total Quality Management
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8 pages in length. Organizational development from a corporate level can only occur if one truly understands the underlying causes of problems and successes. In the midst of organizational crisis, one can always rely upon a cry of defeat as a means by which to divert the true reason for failure. Indeed, the first point of blame is often cast toward ineffective leadership, provoking the questionable claim that all is required is a good leader. How true that statement may or may not be is based upon the presumption that effective organization depends upon the skills of a single individual; in fact, there are a number of considerations the student will want to address above and beyond acquiring a good leader that determine successful organizational tactics. In this day and age of striving for a better way to address business and the atmosphere it creates, total quality management (TQM) has been heralded as a means by which to achieve the desired outcome. Bibliography lists 8 sources.
Filename: TLCTQM.wps

TQM's Role in Survival
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Ford and Firestone Tires: A 7 page paper discussing how Total Quality Management can be used for survival as well as for greater productivity at reduced cost. Though there are questions about the Explorer's design, the fact that Goodyear tires manage to hold together on Ford Explorers points to the greater quality issue being that of Firestone. Whether Firestone can survive this disaster remains to be seen, but it should serve as a clarion call to all other manufacturers claiming to operate under the philosophy of TQM. All of Deming's 14 Points have to be employed in the process, rather than only those convenient for the company. Bibliography lists 8 sources.
Filename: KStqmFordPhil.wps

Reconstruction, Deconstruction & A Century of Change - The Metamorphosis of Modern Management:
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A 7 page paper that examines the changes that occurred in business management and organizational theory and application throughout the twentieth century. Discussed are traditional "mushroom management" policies as well as the management theories and policies of the latter part of the century that gave rise to the presently popular technique of Total Quality Management. Bibliography lists 6 sources.
Filename: LCmodern.doc

Total Quality Management's Evolutionary Path
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A 4 page paper outlining the basic precepts of TQM and then reviewing three articles discussing TQM. TQM is now 50 years old, but it has never been more relevant than it is in today's business environment. Increasing competition has forced organizations to treat employees as assets, which is more conducive to the participatory management and information sharing critical in the full implementation of TQM. These articles demonstrate that TQM is not only a management philosophy, it primarily is a common-sense application that offers real solutions to many of the complexities of business. Bibliography lists 4 sources.
Filename: KSTQMart.wps

Total Quality Government
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In this 7 page essay on bureaucracy, the writer describes how the managerial concepts behind T.Q.M. (Total Quality Management) can be applied to government & public administration. Elimination of programs that are not cost-effective, more efficient handling of projects, and a radical transformation of current bureaucracy are among the many ideas explained. Bibliography lists 5 sources.
Filename: Tqmessay.wps

Different Management Styles
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This 3 page paper looks at three types of management used in the modern business world. A brief outline is give of TQM (Total Quality Management), downsizing and Matrix management. The bibliography cites 5 sources.
Filename: TEmansty.wps

Investigation Into Management Styles
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A 28 page thesis paper examining the differences between Harari's "Darth Vader School of Management" and the principles behind Deming's 14 Points, which provided the foundation for the modern TQM (Total Quality Management) theories. The paper investigates the hypothesis that while many companies have attempted a change from old-school management styles, those changes often are only superficial and do not excise the underlying old-style attitudes. A survey of 20 questions was administered to 30 employees of NorTel, at a manufacturing facility employing more than 7,000 employees. Bibliography lists 27 sources.
Filename: Manstyle.wps



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